Psychosocial Risk Pack for NSW

What's inside

Each document opens with a section saying what it is for. The line under each title below is taken from that section.

1. 

   Start Here guide Word and PDF, 5 pages

   Start Here

   This document tells you what is in the pack, which document to use when, and what to do in your first thirty days.

2. 

   Document 1 Word, 14 pages

   Implementation Guide

   Tells you what the law in New South Wales requires you to do about psychosocial hazards, who in your business does what, and the order in which to use the other nine documents in this pack.

3. 

   Document 2 Excel workbook

   Psychosocial Hazard Register

   This register is where you record every psychosocial hazard in your workplace, who is exposed to it, how much, what is already in place to control it, and what you will do next.

4. 

   Document 3 Word, 24 pages

   Risk Assessment Method and Matrix

   This document gives you one method, in seven steps, for rating the risk from each psychosocial hazard in your register, so that you can decide what needs action first and show how you decided.

5. 

   Document 4 Word, 27 pages

   Worker Consultation Pack

   This document gives you three ways to ask your workers about the sixteen psychosocial hazards in Document 2: a survey they can answer without giving their name, a focus group guide, and one-on-one prompts.

6. 

   Document 5 Word, 57 pages

   Control Plan Templates

   This document is where you decide what you will change, for each hazard that Document 3 rated Medium or above, and write it down so it happens.

7. 

   Document 6 Word, 20 pages

   Incident and Near-Miss Procedure

   This document tells you what to do when a worker, a customer or anyone else tells you something has gone wrong: an abusive customer, a threat, a worker who saw something distressing, a roster that nearly broke someone, a complaint about a person.

8. 

   Document 7 Excel workbook

   Review and Revision Schedule

   This document sets every date on which someone checks, lists the events that mean you check now instead of waiting, and gives one method for the check and one place to record what it found.

9. 

   Document 8 Word, 13 pages

   Manager Briefing Pack

   This document is a one-hour briefing the responsible manager gives to every manager and supervisor, with a handout for each of them.

10. 

    Document 9 Word, 10 pages

    Worker Communication Pack

    How workers hear what was found, what is changing and when, how to raise something, and what the changes mean for their shift.

11. 

    Document 10 Word, 15 pages

    Evidence Checklist

    This document lists every record the other nine documents in this pack produce, where each one is kept, and what it shows.